EV TOYOHASHI CO.（referred to as ‘this company’ herein）complies with the Personal Information Protection Law and other related laws, and believes that it is the company’s duty to appropriately handle information that is specific to individuals (referred to as ‘personal information’ herein). Below are established basic regulations regarding the protection of personal information in recognition of this belief.
1．Establishment of the Personal Information Protection System
This company has made all staff and workers aware of the importance of the protection of personal information and has established a management system for the protection of personal information. Furthermore, this company will handle personal information in an appropriate manner.
2.Acquisition of Personal Information
In any case where this company acquires the personal information of a customer, we shall specify the purpose of any use, and with the agreement of the customer, we will use legal and fair means to achieve the purpose specified beforehand.
3.The Handling of Personal Information
1) Within the Purpose of Use
This company, in accordance with regulation 2. stated above, will not, without the customer’s consent, use their personal information for anything other than the specified purpose. This company respects the rights of the customer’s personal information, and in accordance with any wishes expressed by the customer to release personal information to the public, to revise such, to stop the use of such, or to delete such, will comply with the regulations. The personal information that this company acquires will be used for the purposes listed below:
①For products that this company handles, services, research and development, improvement of quality, business, sales, and other related information (including information about maintenance and repair).
②In order to respond to customer’s inquiries and to provide faster services. In any case where consultation is sought from this company, in order to respond appropriately, in accordance with the requirements, the personal information listed below will be provided to stores that sell this company’s products and joint business companies, through telephone, documents, and digital media. However, upon receipt of a customer’s request not to do so, we will not provide this information to stores that sell this company’s products and joint business companies.
【Personal information that will be given】Full name, address, age, phone number or information regarding the contents of customer’s inquiries.
③Response based on regulation of laws, notification from administration authorities, instructions.
④Other purpose of use of personal information specified. For reasons ①～④, personal information may be given to stores that sell this company’s products or joint business companies. However, upon receipt of a customer’s request not to do so, we will not provide this information to stores that sell this company’s products or joint business companies.
2)Safety Administration Actions for Personal Information
In order to prevent illegal access to personal information, as well as to enforce safety measures against the loss, destruction, falsification, and leakage of personal information, systematic, physical and technical safety control measures will be taken.
3)Personal Information to Third Parties
According to regulation 2. stated above, and according to regulation 3. also stated above, in the case of １）② or ③, unless established in “About IP Address, Cookie, and Web Beacon” or specified during the acquisition of personal information, a customer’s personal information shall not be disclosed to third parties without the customer’s consent.
4)Entrustment of Personal Information
According to regulation 2. stated above, in order to achieve any purposes specified beforehand, this company may provide personal information to outsource companies. In this case, this company will request appropriate handling and managing of the personal information by the outsource company.
４.Measures In The Case of Accidents
In the event that there is a leakage of personal information, we will deal with it appropriately by naking a full investigation into the cause, and furthermore will enforce rules that will prevent second-hand damage and make sure this will not happen again.
In order that personal information may be handled in an appropriate manner, the company makes an effort to make continuous improvements. Furthermore, any revisions that are made will immediately be reflected in the basic policy.
Customers may request for the release of personal information that this company has stored, in accordance with this company’s designated procedures. If you wish for the release of your personal information, please make an inquiry to the Customer Consultation Center, listed below. The required procedures for release and guidance will be provided. Furthermore, if you wish for your personal information to be revised, to stop being used, or to be deleted, or if you have any inquiries regarding your personal information, please contact the Inquiry Counter. In all circumstances, the company will handle your personal information reasonably and in accordance with the Personal Information Protection law.
Consulting Service for the Handling of Customer’s Personal Information
For management purposes of the company’s website and other related sites, the company will receive the IP addresses of customers when they connect to the internet on their computer. The IP addresses that this company collects in the company’s web server will not be linked to personal information and will not be released, in order to prevent illegal access, and will only be used for a quick pinpoint of the cause and restoration in case of any trouble with the web server, and for safe management and operation of the services of this website and related sites. Furthermore, the customer’s circumstance of utilization of services (including the customer’s browsing history on this website and related websites) will be collected. However, excluding the following situation, this information will not be used to identify people and will not be released. In addition, due to this company, third parties that delivers ads (or other companies’ websites), via the third party (or other companies’ websites), may store cookies from this website, and distribute ads. You may choose to delete the cookies to disable this.
「About SSL（Secure Sockets Layer）」
In order to guarantee the safety of the customer’s personal information sent to us on this website, the company uses SSL (Secure Socket Layer: an industry-wide standard security protocol that encrypts information before transmission) in order to protect this information. Where the customer is using a browser that works with SSL, the customer’s information is automatically encrypted before transmission.
「About the Customer’s Responsibility」
On the company website there may be links to other websites. On the linked websites, please review the handling of personal information. As far as the use of this website is concerned, this is the responsibility of the customer. The company will not take any responsibility for any sort of damage done by other websites and their acquisition of personal information. This company may review the handling of personal information, and therefore may make some revisions. All revisions will be written on this page.